Alex Stein - Profile and Journalist Details
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Alex Stein
Verified
Principal Consultant, Forrester Research
New York
Beats
Features
I am open to covering any topic that peaks my interest. No topic is off limits.
Content
By Georgiana Swan, Shannon Germain, Alex Stein| Forester Blog@ Businesses that create inclusive products, services, and experiences can increase revenue, decrease costs, improve resilience, and build trust with customers and employees. The good news is executives I speak with for my research understand and want to unlock these benefits. The bad news is doing so isn’t easy and doesn’t come for free.
By Dane Anderson, Elizabeth Exstrom, Alex Stein| Forester Blog@ All business leaders agree that without customers, there is no business. But agreement alone isn’t enough. Operationalizing customer obsession — shifting mindsets, pivoting work tasks, recalibrating performance, and finding funding — is a massive undertaking. Let’s be clear, customer obsession doesn’t replace sound business fundamentals like functional products, accessible channels, or a way to make money.
By Georgiana Swan, Shannon Germain, Alex Stein| Forester Blog@ Businesses that create inclusive products, services, and experiences can increase revenue, decrease costs, improve resilience, and build trust with customers and employees. The good news is executives I speak with for my research understand and want to unlock these benefits. The bad news is doing so isn’t easy and doesn’t come for free.
Company Info
Forrester Research
Forrester Research, Inc. is a leading research and advisory firm that has been supporting global business and technology leaders for over 40 years. Founded in 1983 and headquartered in Cambridge, Massachusetts, Forrester has a strong presence in major cities worldwide, including New York, London, and Singapore. The company is publicly traded on NASDAQ under the ticker symbol FORR and employs over 1,700 people. Forrester offers a wide range of services tailored to various business functions. These include insights and advisory services for technology leaders, marketing strategies for customer engagement, and support for enhancing customer experience. The firm also provides guidance on digital transformation and market trends to sales and product leaders. With a client base that includes 62% of the Fortune 100 companies, Forrester serves diverse industries such as healthcare, financial services, and manufacturing, delivering relevant insights to help businesses grow and innovate.
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Founded: 1983