Bhaswati Guha Majumder - Profile and Journalist Details
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Bhaswati Guha Majumder
Verified
Senior Correspondent, APAC News Network
Noida
Beats
climate changeRural development
Education, Health, Finance
Content
By Bhaswati Guha Majumder Verified| APAC News Network@ Mumbai: Leveraging agentic AI, Air India has gone live with Agentforce to automate its core customer service processes. Refund requests often require multiple handoffs between Air India‘s contact centre, the refunds team and the customer. This often slows down the resolution process. Air India is now reimagining this process through the adoption of agentic AI. The solution streamlines and accelerates the end-to-end handling of such requests.
By Bhaswati Guha Majumder Verified| APAC News Network@ Kolkata: West Bengal Chief Minister Mamata Banerjee inaugurated the new skywalk at Kolkata’s world-famous Kalighat temple on 14 April. This 435-meter-long skywalk has a width of 10.5 meters. The entry points of the Kalighat Skywalk have been erected on S P Mukherjee Road and Hazra Road. It has been extended up to Kali Temple Road. This skywalk will facilitate the smooth entry of worshippers to the Kalighat temple.
By Bhaswati Guha Majumder Verified| APAC News Network@ Kolkata: The Trinamool Congress in West Bengal has launched the Didir Doot 2.0 app for voter verification across 80,453 booths. The Didir Doot app, originally launched in 2021, will see its upgraded version released after Poila Baisakh (15 April) and will continue to function until the Election Commission completes the final voter list revision, expected around December or January.
Company Info
APAC News Network
Noida, India