Brooke Lynch - Profile and Journalist Details

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Brooke Lynch

Brooke Lynch

Verified

Divisional Director of Digital, CCW Digital

Final Covers

Culture journalism, Music business, Rap music, Urban arts, New York City

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Journalist Type

Industries

Medium Formats

Content

Total articles 14

  • How Shopify's No Meetings Policy Could Hurt CX

    By Brooke Lynch

    Feb. 27, 2023

  • Uncovering the Top Drivers of Agent Frustration in 2022

    By Brooke Lynch

    Apr. 13, 2022

  • How Shopify's No Meetings Policy Could Hurt CX

    By Brooke Lynch

    Feb. 27, 2023

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Company Info

CCW Digital

CCW Europe is a key platform in the customer management industry, associated with Customer Contact Week. It features an online community and hosts events aimed at improving customer contact experiences throughout Europe. The CCW Europe Digital platform connects over 150,000 professionals in the customer management sector. It offers resources such as research, interviews with industry leaders, and analyses of the latest technologies in automation and analytics. Members benefit from exclusive content, including reports and newsletters on topics like omnichannel strategies and digital transformation. The highlight of CCW Europe is the Customer Contact Week Europe event, scheduled for October 7 to 9, 2024, in Amsterdam. This gathering focuses on innovative tools and techniques for business growth, covering areas like AI and customer loyalty. It attracts industry experts and leaders, fostering networking and knowledge sharing among professionals in the field.

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'+1 212-885-2771

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