Charlie Mitchell - Profile and Journalist Details

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Charlie Mitchell

Charlie Mitchell

Verified

Senior Editor, CX Today

Bristol

Final Covers

Personal Growth , Development , Mainframes , Computer Security

Doesn’t Cover

Science, politics, business

Journalist Type

Seniority Positions

Industries

Medium Formats

Content

Total articles 3201

  • Zurich Insurance Group Makes Customer-Centricity Real by Setting 33 CX Standards

    By Charlie Mitchell Verified

    Mar. 14, 2025

  • What Will the Contact Center Agent Role Look Like in 2030?

    By Charlie Mitchell Verified

    Mar. 13, 2025

  • Zurich Insurance Group Makes Customer-Centricity Real by Setting 33 CX Standards

    By Charlie Mitchell Verified

    Mar. 14, 2025

As seen in

Company Info

CX Today

CX Today is an online publication dedicated to customer experience technology. It provides valuable insights and news for enterprise customer experience professionals, covering topics such as contact centers, CRM, conversational AI, and Voice of the Customer solutions. The company offers a range of services, including up-to-date news, customer stories, best practice guides, and event coverage related to customer experience technology. Additionally, CX Today features a marketplace that helps businesses find suitable CX technology solutions by showcasing verified vendors. The publication also provides media and advertising opportunities for businesses to connect with CX professionals. Headquartered in Lancashire, United Kingdom, CX Today Limited was incorporated in December 2020. The company actively engages in publishing content and maintaining its marketplace, contributing to the customer experience technology sector.

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Founded: 2020