Dan Whitworth - Profile and Journalist Details
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Dan Whitworth
Verified
Reporter, BBC Radio 4
Salford
Beats
Sports, Health, Food, Travel , Nutrition, Fitness
Consumer tech, cryptocurrency
Content
By Dan Whitworth Verified, Charlotte Edwards| Yahoo Verified Electricity and gas suppliers have been warned they will be fined if they continue to send out bills to customers for money they have no right to collect. The energy regulator Ofgem told BBC's Money Box that it is writing to chief executives demanding to know how many people have been sent "back bills". Back billing is when customers receive new bills for energy used longer than 12 months before - a practice that was banned seven years ago.
By Dan Whitworth Verified| BBC Verified 'It took months to cancel out-of-date energy bill'Dan WhitworthMelissa PennIt took Melissa four months to get her invalid bill overturnedMelissa Penn had moved out of her house in Rugby two years earlier, so she was surprised when she was sent a bill for £4,500 for energy used at her old address, plunging her into a stressful appeals process to resolve the problem.
By Dan Whitworth Verified, Charlotte Edwards| Yahoo Verified Electricity and gas suppliers have been warned they will be fined if they continue to send out bills to customers for money they have no right to collect. The energy regulator Ofgem told BBC's Money Box that it is writing to chief executives demanding to know how many people have been sent "back bills". Back billing is when customers receive new bills for energy used longer than 12 months before - a practice that was banned seven years ago.
Company Info
BBC Radio 4