Dana Montenegro - Profile and Journalist Details
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Dana Montenegro
Verified
Contributor, American City & County
San Juan
Beats
showbiz and tv
I'm not sure yet, try me.
Content
By Dana Montenegro| American City & County Verified After experiencing a major flood or natural disaster, the last thing a citizen wants is difficulty filing a claim with FEMA. But that is what often happens. Unclear instructions, extraneous information and way too many steps can often cause citizens to have to do way too much to get way too little. And, it’s not just FEMA, there’s also the famous 2013 healthcare.gov launch debacle.
By Dana Montenegro| InformationWeek Verified The pandemic has shone a spotlight on the need for digital transformation as the only way for businesses to move forward. In fact, a McKinsey Global Survey of executives showed in 2020 that companies had accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years. And, the share of digital or digitally enabled products in their portfolios has accelerated by a shocking seven years.
By Dana Montenegro| American City & County Verified After experiencing a major flood or natural disaster, the last thing a citizen wants is difficulty filing a claim with FEMA. But that is what often happens. Unclear instructions, extraneous information and way too many steps can often cause citizens to have to do way too much to get way too little. And, it’s not just FEMA, there’s also the famous 2013 healthcare.gov launch debacle.
Company Info
American City & County
American City & County has been the voice of state and local government since 1909. The magazine serves city, county and state officials who are charged with developing and implementing government policy, programs and projects. American City & County is the only magazine addressing both administration and operations - providing news, government trends, policy alternatives and operational solutions.
'+1 203-358-4313
Founded: 1909