David Brock - Profile and Journalist Details
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David Brock
Verified
CEO and Blogger, Business 2 Community
California
Brand Related Topics , Marketing , Advertising
public companies, fashion, gaming, entertainment
Content
By David Brock| Jeweller Magazine Verified I recently heard an outstanding observation from business consultant James Pursey during a sales seminar about using Artificial Intelligence (AI). He said, “If you can’t do it yourself, you probably shouldn’t be using AI.”The only modification I would make is to say that if you can’t do the task excellently yourself, you should probably avoid using AI.
By Jeannie Walters, David Brown, Paul Sloane, David Brock| Jeweller Magazine Verified There is a strange dichotomy in customer service. At its core, it should be joyful!It feels good to help customers solve problems, have a moment of delight, and feel better about their business relationships. However, the truth is that those same customers, whom we are happy to serve, do not always sing our praises or use their ‘inside voices’ when asking for support. Serving customers is hard work.
By David Brock| Jeweller Magazine Verified I recently heard an outstanding observation from business consultant James Pursey during a sales seminar about using Artificial Intelligence (AI). He said, “If you can’t do it yourself, you probably shouldn’t be using AI.”The only modification I would make is to say that if you can’t do the task excellently yourself, you should probably avoid using AI.
Company Info
Business 2 Community
Business 2 Community (B2C) is an online publishing platform and community that connects business professionals, marketers, and entrepreneurs. Founded in 2010 by Brian Rice and Dan Criel, B2C evolved from a personal blog into a collaborative space for sharing industry insights. Based in London, England, the company operates as a private company limited by guarantee and has reported $25 million in revenue with around 116 employees. B2C focuses on digital marketing, SEO, social media, content strategy, and brand building. It features community-driven content from over 20,000 expert contributors, publishing up to 50 articles daily at its peak. The platform provides educational resources that offer actionable advice on lead generation, inbound marketing, and online networking. With a global audience of professionals, B2C has been recognized among the top marketing blogs and continues to be a valuable resource for knowledge exchange in the marketing field.
Founded: 2010