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David Dennis
Verified
Beats
Science, Health
Content
By David Dennis| iTWire Verified GUEST OPINION: It's been a tumultuous few years for Australia's emergency service contact centres. The pandemic presented a range of new operational challenges while call volumes spiked dramatically. A few years later, hopes that volumes would normalise to pre-pandemic levels have been dashed. Whether its climate related emergencies such as bushfires and or social unrest events such as the West Gate Bridge protest, call volumes continue to rise.
By David Dennis| IT Brief Australia@ It's been a tumultuous few years for Australia's emergency service contact centres. The pandemic presented a range of new operational challenges while call volumes spiked dramatically. A few years later, hopes that volumes would normalise to pre-pandemic levels have been dashed. Whether its climate related emergencies such as bushfires and or social unrest events such as the West Gate Bridge protest, call volumes continue to rise.
By David Dennis| iTWire Verified GUEST OPINION: It's been a tumultuous few years for Australia's emergency service contact centres. The pandemic presented a range of new operational challenges while call volumes spiked dramatically. A few years later, hopes that volumes would normalise to pre-pandemic levels have been dashed. Whether its climate related emergencies such as bushfires and or social unrest events such as the West Gate Bridge protest, call volumes continue to rise.
Company Info
Erie, Pennsylvania, United States
+1 814-871-7000