Debbie Boone - Profile and Journalist Details
Find journalists that align with your industry, location and vision. Unlock Debbie Boone's full journalist profile, including location, coverage topics, current employer, biography and preferences. Sign up today and start building journalist relationships that fuel your startup's growth.
Get connected with journalists today
Debbie Boone
Verified
President, Freelance
South Carolina
Beats
Biography
Debbie Boone is a self-professed “customer service geek and champion for animal health”. She began her training in business management and the care of customers while growing up in her family’s six restaurants. She laughingly jokes “her parents were firm believers in child labor” so she started working with the public at the ripe old age of twelve. A love of animals lead her to a degree in Animal Science from NC State University. To get her foot in the door to her dream job, she began her career in veterinary medicine as a part time receptionist in 1985. Her business, retail & hospitality background quickly moved her into the position of hospital administration. She managed AAHA accredited hospitals for 23 years. Her rather unique skill set includes experience with small animal, mixed animal, specialty, emergency and even shelter management. She is considered an expert in team communication, leadership and creating positive practice culture in veterinary practices. Acknowledged as a leader in change implementation and employee engagement, her skills as a trainer & keynote speaker have been utilized by most major animal health manufacturers to bring value added services to their customers. Debbie’s style as a presenter is to bring real life stories to her students to educate and entertain leading to glowing reviews and a message that “sticks”. She has been a speaker for the AVMA, WVC, AAHA, Midwest and Atlantic Coast Veterinary Conferences and always fills the room. She has presented multiple webinars on NAVC’s VetFolio. She is the instructor for Patterson Veterinary Supply’s Communication and Service class, directly training 12,000+ team members. This one on one contact with so many staff members keeps her abreast of the daily challenges veterinary practices face and the creative and unique solutions they have found to overcome them. Debbie’s business, 2 Manage Vets Consulting, is focused on partnering with practices to develop extraordinary team communication skills thus enhancing patient care along with coaching best business practices to increase profits and practice value. Debbie was chosen as one the seven practice management consultants in the US and Canada to develop the “Veterinary Practice Management Essentials” checklist for VetPartners and Partners for Healthy Pets. She is the co-author of “The Veterinarian’s Guide to Healthy Pet Plans—How to Design and Implement Successful Preventive Care Plans” with Dr. Wendy Hauser. Her articles and insights have appeared in the VHMA newsletter, Firstline, DVM 360 online, Vet Team Brief, Trends, Today’s Veterinary Business and many others. She is a member of the VHMA, AAHA, VetPartners and multiple veterinary business and management groups. She holds the CVPM certification in veterinary managment. She served on the AAHA LINC committee assigned with selecting the AAHA board or directors. She is the current President sitting on the of the Board of Directors of VetPartners – the association of veterinary consultants. Debbie is also thrilled to be a member of the Fear Free(SM) Advisory board and Speakers Bureau and sees great potential for the future of Fear Free(SM) Certification. She is also Fear Free certified. Her personal mission is to improve the health and life of animals through training veterinary teams to be purpose driven champions for their patients.
customer service communication, personality profiles leadership,Team development
Content
Company Info
Freelance
De Pere, Wisconsin, United States