Debbie Boone - Profile and Journalist Details

Beats

Biography

Debbie Boone is a self-professed “customer service geek and champion for animal health”. She began her training in business management and the care of customers while growing up in her family’s six restaurants. She laughingly jokes “her parents were firm believers in child labor” so she started working with the public at the ripe old age of twelve. A love of animals lead her to a degree in Animal Science from NC State University. To get her foot in the door to her dream job, she began her career in veterinary medicine as a part time receptionist in 1985. Her business, retail & hospitality background quickly moved her into the position of hospital administration. She managed AAHA accredited hospitals for 23 years. Her rather unique skill set includes experience with small animal, mixed animal, specialty, emergency and even shelter management. She is considered an expert in team communication, leadership and creating positive practice culture in veterinary practices. Acknowledged as a leader in change implementation and employee engagement, her skills as a trainer & keynote speaker have been utilized by most major animal health manufacturers to bring value added services to their customers. Debbie’s style as a presenter is to bring real life stories to her students to educate and entertain leading to glowing reviews and a message that “sticks”. She has been a speaker for the AVMA, WVC, AAHA, Midwest and Atlantic Coast Veterinary Conferences and always fills the room. She has presented multiple webinars on NAVC’s VetFolio. She is the instructor for Patterson Veterinary Supply’s Communication and Service class, directly training 12,000+ team members. This one on one contact with so many staff members keeps her abreast of the daily challenges veterinary practices face and the creative and unique solutions they have found to overcome them. Debbie’s business, 2 Manage Vets Consulting, is focused on partnering with practices to develop extraordinary team communication skills thus enhancing patient care along with coaching best business practices to increase profits and practice value. Debbie was chosen as one the seven practice management consultants in the US and Canada to develop the “Veterinary Practice Management Essentials” checklist for VetPartners and Partners for Healthy Pets. She is the co-author of “The Veterinarian’s Guide to Healthy Pet Plans—How to Design and Implement Successful Preventive Care Plans” with Dr. Wendy Hauser. Her articles and insights have appeared in the VHMA newsletter, Firstline, DVM 360 online, Vet Team Brief, Trends, Today’s Veterinary Business and many others. She is a member of the VHMA, AAHA, VetPartners and multiple veterinary business and management groups. She holds the CVPM certification in veterinary managment. She served on the AAHA LINC committee assigned with selecting the AAHA board or directors. She is the current President sitting on the of the Board of Directors of VetPartners – the association of veterinary consultants. Debbie is also thrilled to be a member of the Fear Free(SM) Advisory board and Speakers Bureau and sees great potential for the future of Fear Free(SM) Certification. She is also Fear Free certified. Her personal mission is to improve the health and life of animals through training veterinary teams to be purpose driven champions for their patients.

Content

Total articles 15

• The most uncomfortable conversations in practice management

  By Debbie Boone

  May. 10, 2022

• That Sounds Like a Plan

  By Debbie Boone, Debbie BooneCcs

  Apr. 01, 2022

• A Diabetes Success Story

  By Debbie Boone

  Dec. 01, 2021

As seen in

Company Info

Freelance

Freelancer.com is the largest freelancing and crowdsourcing marketplace in the world, connecting over 81 million employers and freelancers across more than 247 countries. Founded in 2009 and based in Sydney, Australia, the platform allows employers to post jobs while freelancers can bid on these projects. It is publicly traded on the Australian Securities Exchange under the ticker ASX:FLN. The platform supports a variety of work categories, including software development, writing, design, and marketing. Freelancer.com also offers contests for creative work, where employers can award prize money to winning entries. Users can choose from different membership plans, including free and paid subscriptions, which provide various benefits. The mobile app enhances project management and communication for users on the go. With a diverse customer base that includes individuals, small businesses, and large enterprises, Freelancer.com plays a significant role in the global online economy.