Debbie Kirlew - Profile and Journalist Details
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Debbie Kirlew
Verified
Freelance Features Writer, AM Magazine
London
Beats
and education. business, emergency services education, law enforcementgovernment, Human interest
I don't say No.
Content
By Debbie Kirlew| AM Magazine Verified By Debbie Kirlew | 4 March 2025 A diminishing 0-3-year vehicle parc, the proliferation of less complicated electric vehicles (EVs), and motorists keeping their vehicles longer continue to impact the franchised sector's workshops.
By Debbie Kirlew| AM Magazine Verified Understanding, collating and responding to complaints and reviews is now a massive task for automotive retailers with multiple online platforms to monitor and practically immediate responses expected. With customer experience arguably the most important battleground, one bad review or unanswered complaint could sway a car buyer’s decision. Reputation’s 2023 Auto Report found that year-on- year, review volume increased by 11%, with last year recording peak review volumes for the past three years.
By Debbie Kirlew| AM Magazine Verified By Debbie Kirlew | 4 March 2025 A diminishing 0-3-year vehicle parc, the proliferation of less complicated electric vehicles (EVs), and motorists keeping their vehicles longer continue to impact the franchised sector's workshops.
Company Info
AM Magazine