Eamon Barrett - Profile and Journalist Details
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Eamon Barrett
Verified
Newsletter Writer, Green, Inc (CEASED)
Hong Kong
Beats
please stop sending me pitches about your new musical single
Content
By Eamon Barrett Verified| Fortune Verified Generative AI has threatened, or promised, to disrupt every industry out there, and customer service is no exception. In fact, the tech has already found its way into customer care centers. According to an IBM report last August, customer service has become the number one space where executives are looking to implement generative AI, with 85% of executives believing generative AI will be interacting directly with customers over the next two years. But AI isn’t new to the field.
By Eamon Barrett Verified| Yahoo Finance Verified Eamon BarrettFebruary 16, 2024 at 8:37 AM·3 min readGenerative AI has threatened, or promised, to disrupt every industry out there, and customer service is no exception. In fact, the tech has already found its way into customer care centers.
By Eamon Barrett Verified| Fortune Verified Generative AI has threatened, or promised, to disrupt every industry out there, and customer service is no exception. In fact, the tech has already found its way into customer care centers. According to an IBM report last August, customer service has become the number one space where executives are looking to implement generative AI, with 85% of executives believing generative AI will be interacting directly with customers over the next two years. But AI isn’t new to the field.
Company Info
Green, Inc (CEASED)