Gagan Mehra - Profile and Journalist Details
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Gagan Mehra
Verified
Managing Director, Deloitte
San Francisco Bay
Beats
Activist Investors Initial Public OfferingsMergers and Acquisitions Diversity and Culture
Content
By Gagan Mehra Verified| The Future of Commerce@ Digital commerce doesn’t stand still. Just look around. The buy online, drive-up delivery model scarcely existed until retail shutdowns during the pandemic— and now signs of it are (literally) in every retailer parking lot. Digital wallets are rapidly supplanting credit cards as the payment method of choice. And manufacturers of everything from industrial machinery to candy bars are venturing beyond tried-and-true distribution channels into new terrain with direct-to-consumer sales.
By Gagan Mehra Verified| Practical Ecommerce Verified “Clienteling” enables shoppers and personnel in physical stores to interact with online channels, such as web, mobile, and social. Saks Fifth Avenue, for example, has used clienteling for over five years. With clienteling, in-store associates access an application that provides info about a shopper, such as order history and preferences. The result is merchants can better serve customers and drive higher average value orders. Customers save time, and store associates can close sales faster.
By Gagan Mehra Verified| The Future of Commerce@ Digital commerce doesn’t stand still. Just look around. The buy online, drive-up delivery model scarcely existed until retail shutdowns during the pandemic— and now signs of it are (literally) in every retailer parking lot. Digital wallets are rapidly supplanting credit cards as the payment method of choice. And manufacturers of everything from industrial machinery to candy bars are venturing beyond tried-and-true distribution channels into new terrain with direct-to-consumer sales.
Company Info
Deloitte
Deloitte is a leading multinational professional services firm with a history spanning over 175 years. Founded in 1845 in London, it operates in more than 150 countries and employs over 415,000 people. Deloitte is recognized for its commitment to innovation and making a positive impact, which is reflected in its core values. The firm offers a comprehensive range of services, including audit and assurance, consulting, financial advisory, risk advisory, and tax and legal services. Deloitte helps clients manage risk, improve financial reporting, and solve complex business challenges. It also develops various tools and digital solutions to enhance service delivery and client engagement. Deloitte serves a diverse clientele, including government agencies, Fortune 500 companies, and small businesses across multiple industries such as finance, healthcare, and technology. The company is dedicated to corporate social responsibility and invests in community programs that promote education, sustainability, and social equity.
New York, New York, United States
+1 212-492-4000
Founded: 1845