Helen Dewdney - Profile and Journalist Details

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Helen Dewdney

Helen Dewdney

Verified

Customer Experience and Rights Specialist and Author, How to Complain, Freelance

London

Biography

Freelance consumer journalist I am The Complaining Cow and blog at www.thecomplainingcow.co.uk I have written articles for This is Money, The Telegraph, The Guardian, The Metro, Good Housekeeping, That's Life, The Motley Fool and Financial Times. I contribute expertise to a wide range of printed and online and broadcast media. In particular, You and Yours, Moneybox, BBC Breakfast, Rip Off Britain and The One Show. I also undertake investigations. Co author of Ombudsman Omnishambles - Serious unresolved issues affecting the operation of the ombudsman ADR system in the UK in 2016 and More Ombudsman Omnishambles in 2018. Author of Whirlpool - The Tumble Dryer Story without the spin

Final Covers

Customer Service , Complaining Effectively, Topical Consumer Issues , Consumer Legalities, Improving Sales , Children And Young People In Sales, Consumer Rights

Doesn’t Cover

legal, accidents, sports, horror, anything gory

Content

Total articles 627

  • Epilepsy not all flashing lights and shaking on the floor

    By Helen Dewdney Verified · The Complaining Cow

    Mar. 26, 2025

  • Heathrow Airport closure - passengers’ rights

    By Helen Dewdney Verified · The Complaining Cow

    Mar. 21, 2025

  • Play in the workplace - Jess Shaw

    By Helen Dewdney Verified · The Complaining Cow

    Mar. 20, 2025

As seen in

Company Info

Freelance

De Pere, Wisconsin, United States