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Jennie Kamin

Jennie Kamin

Verified

Producer, Deep Dive Films

New York

Final Covers

congress campaigns politicsCovers: white house

Journalist Type

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Seniority Positions

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Medium Formats

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Content

Total articles 12

  • Former Robinhood workers detail complaints about customer service

    By Michael Kaplan, Martin Finn Verified, Cassidy McDonald Verified, Jennie Kamin Verified| MSN Canada Verified © Dan and Dorothy Kearns kearns.jpgThe stock trading app Robinhood — a major player in last month's stock market frenzy — has long drawn complaints about its customer service, leaving users to fend for themselves, a CBS News investigation found. Former employees described a pattern of ineffective support: customer service agents without qualifications to offer financial advice, licensed brokers too busy to help and pleas from customers that went unanswered.

    By Michael Kaplan, Martin Finn Verified, Cassidy McDonald Verified, Jennie Kamin Verified · MSN Canada

    Feb. 09, 2021

  • The Rescue Entrepreneurs Whose Online Platform Is Fielding Thousands of Harvey Distress Calls

    By Jennie Kamin Verified| Bloomberg News Verified John Stevens surveys the Houston Harvey Rescue map of distress calls with fellow volunteer Bill Onorato. Jennie Kamin Jennie Kamin Updated on September 1 at 3:48 p.m.Matt Marchetti was riding his bike through the 77024 neighborhood in Houston to scope out the early damage when he saw a boatman on the way to a rescue and asked if he could join. They pulled two or three people from the water and went their separate ways.

    By Jennie Kamin Verified · Bloomberg News

    Sep. 08, 2020

  • Former Robinhood workers detail complaints about customer service

    By Michael Kaplan, Martin Finn Verified, Cassidy McDonald Verified, Jennie Kamin Verified| MSN Canada Verified © Dan and Dorothy Kearns kearns.jpgThe stock trading app Robinhood — a major player in last month's stock market frenzy — has long drawn complaints about its customer service, leaving users to fend for themselves, a CBS News investigation found. Former employees described a pattern of ineffective support: customer service agents without qualifications to offer financial advice, licensed brokers too busy to help and pleas from customers that went unanswered.

    By Michael Kaplan, Martin Finn Verified, Cassidy McDonald Verified, Jennie Kamin Verified · MSN Canada

    Feb. 09, 2021

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Company Info

Deep Dive Films

New York, New York, United States