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Kelechi Okeke

Kelechi Okeke

Verified

Principal Consultant, CXservice360

Nigeria

Final Covers

Responsible Tech , Entrepreneurship, Ethics , AI , ML , Tech, Decentralization, Blockchain , Privacy, Diversity And Inclusion , AI Adoption

Doesn’t Cover

I do not cover celebrities, gossip, business news, religion, science, or technology.

Journalist Type

Seniority Positions

Medium Formats

Content

Total articles 79

  • How AI Is Changing CX - 12 Statistics To Know

    By Kelechi Okeke| CXservice360@ Across all industries, artificial intelligence is completely changing how businesses operate. From generative AI and chatbots to using AI to boost profit, artificial intelligence (AI) has completely transformed everything about our daily lives. Across all industries, customer experience (CX) is a major focus — and businesses are increasingly leveraging AI to create personalized experiences across all touch points on the buyer’s journey.

    By Kelechi Okeke · CXservice360

    May. 21, 2024

  • The Top 10 Remote Customer Service Job Websites That Hire

    By Kelechi Okeke| CXservice360@ With the extensive availability of internet services globally and significant growth in affordable personal computers and laptops, many companies are hiring remote customer service professionals in 2024. Living in Dharka and working full-time in Japan as a customer service agent is now possible. This article is a handy guide for customer service professionals exploring remote work opportunities and seeking to earn foreign currency.

    By Kelechi Okeke · CXservice360

    Mar. 01, 2024

  • How AI Is Changing CX - 12 Statistics To Know

    By Kelechi Okeke| CXservice360@ Across all industries, artificial intelligence is completely changing how businesses operate. From generative AI and chatbots to using AI to boost profit, artificial intelligence (AI) has completely transformed everything about our daily lives. Across all industries, customer experience (CX) is a major focus — and businesses are increasingly leveraging AI to create personalized experiences across all touch points on the buyer’s journey.

    By Kelechi Okeke · CXservice360

    May. 21, 2024

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Company Info

CXservice360

CXService360 is a leading online magazine focused on customer service & experience. Our mission is to help businesses design and offer great customer experiences that lead to a positive brand reputation and loyalty.

Founded: 2016