Marshall Lager - Profile and Journalist Details
Find journalists that align with your industry, location and vision. Unlock Marshall Lager's full journalist profile, including location, coverage topics, current employer, biography and preferences. Sign up today and start building journalist relationships that fuel your startup's growth.
Get connected with journalists today
Marshall Lager
Verified
Contributor, aheadCRM
Chicago
Beats
Tax , Finance , Campaign Finance , Labor , Data Driven
local government, local news, local business
Content
By Jeffrey Lin, Marshall Lager, Emily Malis Greathouse, Courtney Moran| g2.com@ Since the commercial introduction of generative AI models like ChatGPT, Bard, Llama 2, etc., companies have been scrambling to find the best business application for this new technology. The customer service software industry has traditionally been the test bed for new automation technologies. Low-level customer support tasks are regularly automated by chatbots, self-service platforms, knowledge bases, and customer education materials.
By Marshall Lager| aheadCRM@ Zoho hosted its usual Analyst Day to coincide with the annual Zoholics event in Austin TX. You’ll likely have seen the announcements already, as well as some analysis of them; I’d like to focus on one set. Zoho has opened up beta access to a set of apps that are specifically targeted to serve solopreneurs, small business owners in the making, freelancers, and similar individuals.
By Jeffrey Lin, Marshall Lager, Emily Malis Greathouse, Courtney Moran| g2.com@ Since the commercial introduction of generative AI models like ChatGPT, Bard, Llama 2, etc., companies have been scrambling to find the best business application for this new technology. The customer service software industry has traditionally been the test bed for new automation technologies. Low-level customer support tasks are regularly automated by chatbots, self-service platforms, knowledge bases, and customer education materials.
Company Info
aheadCRM