Michelle Couch-Friedman - Profile and Journalist Details
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Michelle Couch-Friedman
Verified
Consumer Reporter, The Points Guy
United States
Beats
Biography
Michelle is an experienced investigative consumer reporter, advocate, mediator, service journalist, travel writer, and trained psychotherapist. She is the founder and CEO of ConsumerRescue.org. Michelle is also the ombudsman columnist at The Points Guy and the former executive director of Elliott Advocacy, a nonprofit organization dedicated to consumer advocacy. During her six years managing all operational aspects of that nonprofit, she mediated thousands of cases between consumers and businesses. She successfully retrieved hundreds of thousands of dollars for those who contacted her. Michelle’s tips and advice for consumers have been cited in The Wall Street Journal, The Washington Post, Travel & Leisure, CNBC, CNN, CNT, Travel Weekly, Cruise Critic, Reader’s Digest, Newsweek, and other media outlets. She is a public speaker and often appears on television, providing guidance and insight into many issues, focusing heavily on travel-related topics. When she is not busy fiercely defending consumers, she’s sure to be exploring the world with her family.
I rarely cover food, fashion, or beauty.
Content
Company Info
The Points Guy
New York, New York, United States
Founded: 2010