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Mike Giambattista - Profile and Journalist Details

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Mike Giambattista

Mike Giambattista

Verified

Founder and Editor in Chief, Customerland

New York

Beats

Primary beats

business and financeTechnology

Secondary beats

Food and drinkAdvertisingBiodiversity LossMid-size BusinessWellnessRunningDebt FinanceHealthEntertainmentGluten-freeBeauty and lifestyleOpinionVenture CapitalSexTheaterAngel Funding

Biography

Partner strategist, Creative leader, Customer design geek, Serial armchair adventurist.

Final Covers

SEO

Doesn’t Cover

the obvious

Journalist Type

Editor

Seniority Positions

Founder and Editor in Chief

Medium Formats

Customerland

Content

Total articles 52

  • What CX Is Actually Worth - And Why We’re Measuring It Wrong

    By Mike Giambattista, byMike Giambattista · customerland.net

    Apr. 11, 2025

  • The State of BPO Report: Trends, Challenges, and Opportunities

    By Mike Giambattista, byMike Giambattista · customerland.net

    Mar. 31, 2025

  • AI and the New Retail Standard: What Shoppers Now Expect and How Retailers Must Respond

    By Mike Giambattista, byMike Giambattista · customerland.net

    Mar. 21, 2025

As seen in

Customerland,Business 2 Community,The Wise Marketer

Company Info

Customerland

'+1 888-534-0808

Founded: 2019