Pete Jacques - Profile and Journalist Details

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Pete Jacques

Pete Jacques

Verified

Principal Analyst, CX Index, Forrester Research

Massachusetts, Cambridge

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Total articles 40

  • School’s In Session: Five Lessons Learned from The Forrester Wave™: Customer Experience Strategy Consulting Services, Q4 2024

    By Judy Weader, Pete Jacques, Rusty Warner

    Nov. 26, 2024

  • Leverage Collaborative Supply Networks To Achieve Supply Chain Resilience And Sustainability

    By George Lawrie, Pete Jacques, John Buten

    Nov. 22, 2024

  • School’s In Session: Five Lessons Learned from The Forrester Wave™: Customer Experience Strategy Consulting Services, Q4 2024

    By Judy Weader, Pete Jacques, Rusty Warner

    Nov. 26, 2024

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Company Info

Forrester Research

Forrester Research, Inc. is a leading research and advisory firm that has been supporting global business and technology leaders for over 40 years. Founded in 1983 and headquartered in Cambridge, Massachusetts, Forrester has a strong presence in major cities worldwide, including New York, London, and Singapore. The company is publicly traded on NASDAQ under the ticker symbol FORR and employs over 1,700 people. Forrester offers a wide range of services tailored to various business functions. These include insights and advisory services for technology leaders, marketing strategies for customer engagement, and support for enhancing customer experience. The firm also provides guidance on digital transformation and market trends to sales and product leaders. With a client base that includes 62% of the Fortune 100 companies, Forrester serves diverse industries such as healthcare, financial services, and manufacturing, delivering relevant insights to help businesses grow and innovate.

Newton, , United States

+1 617-613-5730

Founded: 1983