Robyn Coppell - Profile and Journalist Details

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Robyn Coppell

Robyn Coppell

Verified

Digital Content Manager, Call Centre Helper

Final Covers

Transformational Leadership , Digital Transformation , Digital Twins , Generative Ai

Doesn’t Cover

Indiana (never again)

Journalist Type

Seniority Positions

Content

Total articles 463

  • Elevate 25: From Insights to Impact

    By Robyn Coppell

    Apr. 16, 2025

  • The Impact of Technology: Shaping the Future of CX - Webinar

    By Robyn Coppell

    Apr. 16, 2025

  • Elevate 25: From Insights to Impact

    By Robyn Coppell

    Apr. 16, 2025

As seen in

Company Info

Call Centre Helper

Call Centre Helper Magazine is a prominent online publication dedicated to contact center, customer service, and customer experience professionals worldwide. Founded in 2003 and based in Trevethin, Monmouth, UK, it has a team of 51–200 employees and attracts over 50,000 readers in the UK, with hundreds of thousands of monthly visitors globally. The magazine offers a wealth of resources, including articles, guides, expert insights, and case studies that focus on management, technology, and customer engagement strategies. It also provides educational tools such as webinars and research reports, along with practical tools like an Erlang calculator and various templates. Call Centre Helper Magazine emphasizes free access to its content, making it a valuable resource for contact center managers and customer service teams looking to enhance their operational efficiency and technology adoption.

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Founded: 2003