Sandra Radlovacki Vukanovic - Profile and Journalist Details
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Sandra Radlovacki Vukanovic
Verified
Senior Tech Reporter, CX Scoop
Serbia
Beats
Shareholder Activism , Financial Technology , M&A , Banks
I am curious about most things. Happy to peak behind the curtain.
Content
Gladia Secures $16M Series A to Launch Multilingual Real-Time Audio Transcription and Analytics Engine
By Sandra Radlovacki Vukanovic Verified|CX ScoopVerifiedAI transcription and audio intelligence firm Gladia has secured $16 million in Series A funding, accelerating its shift from a speech-to-text API to a comprehensive audio infrastructure provider. The funding will fuel the development of Gladia's real-time multilingual audio transcription and analytics engine, which aims to enhance use cases such as contact center platforms, sales enablement, and AI meeting assistants.
By Sandra Radlovacki Vukanovic Verified|CX ScoopVerifiedCoconut Software has partnered with Glia, a customer interaction technology provider. This collaboration integrates Coconut's scheduling platform into Glia's Unified Interaction Management system, allowing customers to access support seamlessly through their preferred communication channels while maintaining conversation context. Coconut's CEO, Katherine Regnier, said the partnership simplifies banking experiences for both banks and credit unions.
Gladia Secures $16M Series A to Launch Multilingual Real-Time Audio Transcription and Analytics Engine
By Sandra Radlovacki Vukanovic Verified|CX ScoopVerifiedAI transcription and audio intelligence firm Gladia has secured $16 million in Series A funding, accelerating its shift from a speech-to-text API to a comprehensive audio infrastructure provider. The funding will fuel the development of Gladia's real-time multilingual audio transcription and analytics engine, which aims to enhance use cases such as contact center platforms, sales enablement, and AI meeting assistants.
Company Info
CX Scoop
CX Scoop is a B2B online publication dedicated to reporting on the latest technology news and trends in the U.S. customer experience (CX) market. Based in Lewes, Delaware, it is part of Awards International (USA) LLC. The publication aims to keep CX professionals informed about innovations and trends in customer experience management. With a small team of 1-10 employees, CX Scoop focuses on delivering specialized content to the CX industry. Its mission is to be the leading tech source for CX professionals, providing comprehensive coverage of developments in CX technology. The publication features various companies and technologies within the customer experience sector, helping readers stay updated in a rapidly evolving digital landscape.