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Scott Clark

Scott Clark

Verified

Technical Writer, Freelance

Columbus

Biography

Based in Columbus, Ohio, Scott has been into writing, technology and web development since the early 90s. While Scott is still a web developer, his primary focus is writing technical articles on topics including Customer Experience, Employee Experience, AI, Web 3.0, Metaverse, CRMs, CDPs, VoC, Remote and Hybrid Workplace, Digital Workplace, Low-Code/No-code, and more. When he's not in front of a computer, you can find Scott performing magic, listening to EDM and Jam band music, painting surrealistic artwork, or finding something to make using Pi.

Final Covers

Metaverse, Voc, Diversity, Low-code , No-code , Customer Experience, Csr , Employee Experience, Cdps, -, Equity & Inclusion, Digital Workplace, Remote And Hybrid Workplace , Crms, Web 3.0 , Ai

Doesn’t Cover

Press releases.

Seniority Positions

Medium Formats

Content

Total articles 507

  • What Makes an AI Chatbot Successful in Customer Service?

    By Scott Clark Verified · VKTR.com

    Apr. 15, 2025

  • What Makes an AI Chatbot Successful in Customer Service?

    By Scott Clark Verified · CMSWire

    Apr. 14, 2025

  • Why Contact Center Agent Sanity-Checking Is a Must

    By Scott Clark Verified · CMSWire

    Apr. 07, 2025

As seen in

Company Info

Freelance

De Pere, Wisconsin, United States