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Simon Wright

Simon Wright

Verified

Freelance Technology Journalist, CX Today

West Midlands

Beats

Primary beats

Technology

Secondary beats

SkateboardingArtificial IntelligenceElectric ScootersBankingSpent Nuclear FuelSocial Justice ReportingTech NewsSEO expertiseIT sectors and technologyClimateFashionMachine LearningFurniture DesignSpace TechOpinion and editorialPublic PolicyBusiness and entrepreneurship

Final Covers

Future Of Work , Technology , Mobility, Telecom, Artificial Intelligence , Collaboration, 5G

Doesn’t Cover

I do NOT do gift guides or cover ecommerce deals.

Industries

Medium Formats

CX Today

Content

Total articles 52

  • Contact Centre AI in 2025: Why the Tools Must be Tasked with Solving Real-World Problems

    By Simon Wright · CX Today - Customer Experience Tech News

    Dec. 18, 2024

  • Agentic AI: How to Turn Passive Problem Recognition into Pro-active Resolution

    By Simon Wright · CX Today - Customer Experience Tech News

    Dec. 17, 2024

As seen in

Cx Today,Today Digital,Cx Today – Customer Experience Tech News

Company Info

CX Today

Founded: 2020