Sonia Sankoli - Profile and Journalist Details
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Sonia Sankoli
Verified
Freelance Content Manager, CXMToday
London
Beats
Agriculture , Travel
Company Info
CXMToday
CXM Today is a global media brand that focuses on customer experience insights. The company explores how technology, strategy, and culture influence customer interactions. It utilizes a network of writers, journalists, and CX experts to create content that includes stories, interviews, and reports. This content aims to empower brands to enhance their customer experience strategies. Instead of traditional products or services, CXM Today offers valuable insights through various media formats. The company examines the impact of new technologies, such as AI and hyper-personalization, on customer service and loyalty. Additionally, CXM Today has an Advisory Board of experts who provide guidance on relevant topics in customer experience management, helping businesses understand and improve their strategies.
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Founded: 2021